A farewell from Mike Roch
IT Services intend to have a regular news item from the Director of IT Services and as such, where better to start this, than with a valedictory comment from the outgoing Director. Mike has very kindly...
View ArticleRemote Assistance
From 12 September 2011, IT Services will be trialling a new remote assistance service with directorates, schools and departments that are supported by our desktop IT support technicians. This will...
View ArticleChanges to site licensed software
The following changes to site licensed software have taken place over the summer vacation: ArcGIS This has been renewed with ESRI but we are still waiting for licence code updates. Currently licences...
View ArticleInternet Explorer upgrade
IT Services have deployed the automatic update to allow computers in the University domain to upgrade to Internet Explorer 8. The reasons for this are primarily to do with resolving issues with...
View ArticleIT maintenance schedules
IT Services manage a complex infrastructure set up on behalf of the University and certain services have specific times set aside for maintenance. For general systems that ITS provide, this period is...
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